1. Who we are

Naran Crew (narancrew.com) is run by:

• Naran Labs Co., Ltd.
• 1068 Gyeongui-ro 603-40, Paju-si, Gyeonggi-do 10908, South Korea
• Business registration number: 317-86-03665
• CEO: Suz Eun
• Contact: contact@narancrew.com

In these terms, "we" and "us" mean Naran Labs Co., Ltd. "You" means the creator who uses Naran Crew.

2. What Naran Crew is

Naran Crew connects creators with beauty brand campaigns. We started in Europe and work with creators in other countries too. Through the site you can:

• see campaigns that are open to you,
• apply to a campaign or accept an invitation,
• receive products,
• submit your content, and
• for paid campaigns, see and confirm your payments.

The site is in English.

3. Who can join

You can apply if all of these are true:

• You are 18 or older.
• You have a TikTok account or an Instagram account. One of the two is enough.

Where you live does not decide whether you can join. We ask for it because it sets where we ship your products and which fees and taxes apply. Most of our campaigns run in the United Kingdom, DACH (Germany, Austria, Switzerland), France, Italy, Spain, Poland and the United States, so the campaigns we can offer you depend on where your audience is.

4. How you join

There are two ways in:

• Invitation. We send you an email with a personal invitation link. The link stops working after 14 days.
• Applying. You apply on the site. You choose your password while you apply, so your account is created at the same time and you can log in straight away.

Applying does not mean you are accepted. Naran Crew is a selected crew. Our team reads every application and decides who is approved, so not everyone who applies is approved. Until you are approved you can log in, but you cannot see campaigns. We email you when you are approved. We do not promise that you will be approved, or that you will hear back by a certain date.

5. Your account

• You log in with your email address and a password.
• Keep your password private. Tell us if you think someone else has used your account.
• The information you give us must be true and up to date. This includes your name, your delivery address and your payment details.
• One TikTok or Instagram account can be linked to one Naran Crew account only.
• You may have one account.

6. Campaigns: applying and selection

• Each campaign page shows what the campaign is, who it is for, and the deadline to apply.
• You can apply only if you meet the campaign conditions. These can include your country, your content language and product preferences you set in your profile. If we cannot ship to your country for that campaign, you cannot apply to it.
• You cannot apply after the deadline.
• Applying does not mean you are selected. We choose the creators for each campaign.
• If you are selected, we will ask you to confirm your delivery address before we ship.

7. Products

• All products are gifts. You keep them. You never have to send them back.
• We ship to the address you confirmed. Please check it carefully.
• Tell us if a product does not arrive or arrives damaged.

8. Creating and posting content

• Each campaign has a brief. It tells you what to make, which hashtags are needed, how to label the content as advertising, and what is not allowed.
• If you are selected, you can also see the brand's full guide file for that campaign.
• When your content is live, you submit the link (or the file, where the campaign asks for a file) on the site.
• We review what you submit. We may approve it, ask you to change something, or mark it as not posted.
• Gifted campaigns. There is no contract for a gifted campaign. You have no obligation of any kind and no deadline. This means you do not have to post, there is no date you must post by, and there is no minimum time a post must stay online.
• Paid UGC campaigns. Depending on the campaign, we sign a separate written contract with you. What you must post, by when, and how long a post must stay online depend on that contract. If that contract and anything shown on the site differ, the contract comes first.

9. Advertising labels

Content you make for a campaign is advertising. You must label it clearly as advertising, in the way the brief says and in the way the rules of your country and the platform require. We check the label when we review your content.

10. Rights to your content

You own the content you make.

Paid UGC campaigns. Before you apply or accept, the campaign shows on one screen:

• where the content may be used (which platforms and for what purpose),
• for how long, and
• whether it may be re-used in other ways.

You must tick the box to agree before you can send your application. We save the time you agreed and the version of the text you agreed to. The brand and we may use your content only within what that screen says.

• Gifted campaigns. We and the brand may share your post publicly as a link to your original post, so it stays on your own account. We do not use the original video file for advertising. Using it in ads needs a separate written usage-rights agreement with you.

You confirm that the content is your own work and that you have permission for everything in it, including music, images and any people who appear.

11. Paid campaigns and payment

Some campaigns pay a fixed fee. For these:

• The fee, what you must deliver and the deadline are shown before you apply. Applying or accepting means you agree to those conditions.
• You see only the fee for your own country. Fees for creators in Switzerland are in euro.
• If you miss the deadline, the fixed fee is not owed. You can ask for more time on the site before the deadline passes.
• Invoice. There are two ways. We can prepare a draft invoice for you, using the legal name, address and bank details you gave us, plus the campaign, the amount, the currency and the date. Or you can send us your own invoice. Either way, the invoice is final only when you have confirmed it. We cannot pay until you have confirmed. If something is wrong, tell us or correct your payment details, and the invoice is prepared again.
• When we pay. We pay within 30 days of the day you confirm the final invoice.
• How we pay. By bank transfer to the account you gave us.

Gifted campaigns do not pay a fee. The product is the only thing you receive.

12. Taxes

We do not deduct any tax from your payment. You are responsible for declaring your fees, and gifted products where your country requires it, to your own tax office. We cannot give tax advice.

13. What you must not do

• Give false information about yourself or your channel.
• Use fake followers, fake views or fake engagement.
• Open more than one account, or use someone else's account.
• Submit content that is not yours, or that breaks the law or another person's rights.
• Sell or pass on a campaign place to someone else.
• Share brand guide files or other campaign material that is only for selected creators.
• Try to break, overload or get around the security of the site.

14. Suspension and closing your account

You can leave at any time. Go to your account settings and choose to delete your account. If you are in the middle of a campaign, we will warn you first, and those campaigns will be treated as withdrawn. You can apply again later with the same email address. Your earlier history will not be linked to the new account.

We may suspend or close your account if you break these terms. If you are in the middle of a campaign when this happens, we decide case by case whether that campaign continues.

Payments you have already earned and agreed to are still paid. This applies whether you delete your account or we suspend or close it, and we pay on the usual terms in section 11. No fee is due for work you had not delivered by that date.

15. Our responsibility

We provide the site as it is. We work to keep it running, but we do not promise that it will always be available or free of errors.

We do not promise that you will be selected for a campaign, or that there will be any particular number of campaigns.

Products are made and supplied by the brands, not by us.

Nothing in these terms limits or removes a responsibility or a right that the law in your country does not allow to be limited or removed. If a limit in these terms is not allowed by that law, it does not apply to you.

16. Changes to these terms

We may change these terms. When we do, we will publish a new version with a new version number and date, keep earlier versions available, and email you at least 30 days before the change takes effect.

If you do not accept the new version, you can finish campaigns you are already in, but you cannot apply to new campaigns or accept new invitations until you accept.

17. Law and disputes

These terms are governed by the laws of the Republic of Korea. If you are a consumer, this does not take away the protection that the mandatory consumer protection rules of the country where you live give you. You can bring a claim in the courts of the country where you live.

18. Contact

Questions about these terms: contact@narancrew.com

1. Who is responsible for your data

The controller of your personal data is:

• Naran Labs Co., Ltd.
• 1068 Gyeongui-ro 603-40, Paju-si, Gyeonggi-do 10908, South Korea
• Business registration number: 317-86-03665
• Contact for privacy questions: contact@narancrew.com

2. What we collect

When you apply

Applying and creating your account are the same step. This is what we ask for:

Passwords are stored in a form that cannot be read back. We do not ask for your delivery address or your bank details when you apply. We ask for your delivery address after we approve you, or while you set up your account if we invited you, and for your bank details only for paid campaigns.

When we invited you first

If our team found you and emailed you an invitation link, you create your account from that link instead of applying. Account set-up has three steps, and we already know your email address, your account and the country you live in from the invitation.

We do not ask for a delivery address when you apply. If we do not approve your application, we never hold your home address at all. We ask for it in one of two ways, depending on how you joined:

• If you applied yourself: after we approve you. We email you and ask you to add the name for the parcel, the address (line 1, line 2, city, postcode, country) and a phone number the courier can use.
• If we invited you: while you set up your account from the invitation link, together with your password.

We save it to your profile so you do not have to type it again for each campaign, and you can add or change it there at any time. When a brand selects you, we show you the address we hold and ask you to confirm that it is still right before we ship.

In your profile you can also add or change:

When you take part in campaigns

• Which campaigns you applied to or were invited to, and the status and dates of each one.
• If a brand selects you: the delivery address, the name for the parcel and the phone number you confirm for that campaign (we show you the address we already hold, so you can check it or change it).
• What you submit: the link to your post, or the file you upload.
• The result of our review and any notes we send you.
• For paid campaigns: the time you agreed to the campaign conditions and to the invoice.

When you are paid

We only ask for these after you are selected for a paid campaign.

• Payment details: your legal name, address and bank account.
• For each payment: amount, currency, status, invoice number and payment date.

Information we do not get from you directly

• Public information about your TikTok or Instagram channel, such as your handle and public performance figures. We get this from public TikTok and Instagram profiles, and from tools that collect public profile information.
• If we invited you before you applied, we found your public channel and contact details ourselves. They come from public TikTok and Instagram profiles, and from tools that collect public profile information.

Information created when you use the site

• The date your record was created, your last login, and the date you asked to delete your account.
• A record of the emails we send you.
• A login cookie. See the Cookie Notice.

3. Why we use it, and on what basis

Where we rely on a legitimate interest, you can object at any time (see section 7).

We do not use your data for automated decisions that have a legal effect on you. People on our team read every application and decide who is approved, and people on our team choose who is selected for each campaign. The site only checks automatically whether you meet a campaign's conditions (country, language, must-have preferences, deadline).

4. Who receives your data

We do not sell your data.

5. Transfers outside Europe

We are a company in South Korea, and our team works with your data from there. Some of our service providers are also outside the EU, the UK and Switzerland.

• Where the site's data is stored: the database and files are hosted by Supabase in Tokyo, Japan.
• How transfers are protected: The European Commission and the UK government have each decided that South Korea protects personal data adequately, so your data can be sent to us in South Korea on that basis. Where no such decision applies to a transfer, we rely on the standard contractual clauses approved by the European Commission, with the UK addendum where needed. You can ask us for a copy at contact@narancrew.com.

6. How long we keep it

7. Your rights

You can:

• ask for a copy of your data,
• ask us to correct it,
• ask us to delete it,
• ask us to limit how we use it,
• object to how we use it,
• ask to receive your data in a form you can pass on to another service,
• withdraw a consent you gave, at any time.

How to do it. In your account settings you can download your data and delete your account. For anything else, write to contact@narancrew.com. We reply within one month. If a request is complex, or we receive many requests, we may need up to two more months; if so, we tell you within the first month. Making a request is free.

If we invited you by email and you do not want more invitations, use the link in the invitation email. We will not invite you again.

8. Complaints

You can complain to the data protection authority in the country where you live or work, or where you think the problem happened. We would be glad if you wrote to us first at contact@narancrew.com so that we can try to fix it.

9. Age

Naran Crew is for people aged 18 or older. We do not knowingly collect data from anyone under 18.

10. Changes to this policy

When we change this policy we publish a new version with a new version number and date, and we keep earlier versions available. We email you about changes that matter.

11. Contact

contact@narancrew.com

Naran Labs Co., Ltd., 1068 Gyeongui-ro 603-40, Paju-si, Gyeonggi-do 10908, South Korea

1. The short version

• We use only what the site needs to work, such as keeping you logged in.
• We do not use analytics cookies.
• We do not use advertising or tracking cookies.
• Because of this, we do not show a cookie banner.

If we ever add analytics or advertising tools, we will ask for your consent first, and those tools will not run until you agree.

2. Cookies we set

3. Other things we store in your browser

These are kept in your browser's session storage. They are deleted when you close the tab.

4. Cookies from other companies

None. The site does not load analytics, advertising or social media tracking tools.

5. How to control cookies

You can delete or block cookies in your browser settings. If you block the nc_sb cookie, you will not be able to stay logged in.

6. Changes to this notice

When we change what we store in your browser, we update this notice and its version number.

7. Contact

contact@narancrew.com

Naran Labs Co., Ltd., 1068 Gyeongui-ro 603-40, Paju-si, Gyeonggi-do 10908, South Korea